Information We Collect

We collect different types of information depending on how you use our services. Here's what we gather and why it matters for providing quality financial reporting tools.

Personal Information You Provide

When you register for hamagnarievira or use our services, you might share:

• Your name, email address, and contact details when creating an account
• Business information including company name, ABN, and industry sector
• Financial data you upload for reporting and analysis purposes
• Payment information when subscribing to premium features
• Communication preferences and feedback you provide

Automatically Collected Data

Our platform automatically gathers certain technical information to improve your experience:

• Device information, IP address, and browser type
• Usage patterns including pages viewed and features accessed
• Login timestamps and session duration
• Error reports and performance metrics

How We Use Your Information

Your data helps us deliver reliable financial reporting services. We use the information we collect for specific, legitimate purposes.

• Providing and maintaining your access to financial reporting tools
• Processing your financial data to generate reports and insights
• Communicating with you about service updates, new features, or account matters
• Improving our platform based on usage patterns and feedback
• Ensuring security and preventing unauthorized access
• Complying with legal obligations and financial regulations

We process your personal information lawfully under Australian Privacy Principles. This means we only use your data when we have a valid legal basis, such as fulfilling our contract with you or pursuing legitimate business interests.

Data Storage and Security

We've implemented multiple layers of protection to keep your information secure. Your financial data is sensitive, and we treat it that way.

Where We Store Your Data

Your information is stored on secure servers located in Australia. We use Australian-based data centers that comply with local privacy standards and industry security certifications. Some backup systems may be located overseas, but only in jurisdictions with comparable privacy protections.

Security Measures

• End-to-end encryption for data transmission and storage
• Regular security audits and vulnerability assessments
• Multi-factor authentication options for account access
• Strict access controls limiting who can view your data
• Automated backup systems with encrypted storage
• Network monitoring to detect and prevent unauthorized access

While we maintain strong security practices, no system is completely immune to risks. We encourage you to use strong passwords and enable two-factor authentication on your account.

Sharing Your Information

We don't casually share your data. When we do share information, it's limited to specific situations where it's necessary for providing our services or required by law.

Service Providers

We work with trusted third-party service providers who help us operate our platform. These might include cloud hosting providers, payment processors, and email service providers. They only access the information needed to perform their specific functions and are contractually bound to protect your data.

Legal Requirements

We may disclose your information when required by Australian law or valid legal process, such as court orders or regulatory investigations. We'll notify you about such requests unless legally prohibited from doing so.

Business Transfers

If hamagnarievira is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new entity. You'll be notified of any such change and your options regarding your data.

Your Privacy Rights

Under the Australian Privacy Act 1988 and Privacy Principles, you have several rights regarding your personal information. We're committed to honoring these rights promptly.

Access and Correction

You can request access to the personal information we hold about you. If that information is inaccurate or outdated, you have the right to request corrections. Most account information can be updated directly through your dashboard settings.

Data Portability

You can request a copy of your data in a structured, commonly used format. This allows you to transfer your information to another service provider if you choose.

Deletion Requests

You can request deletion of your personal information, subject to certain legal exceptions. We may need to retain some information to comply with financial regulations or resolve disputes, but we'll delete what we can within 30 days of your request.

How to Exercise Your Rights

• Email your request to info@hamagnarievira.com with your account details
• Call us at +61403315575 during business hours (9am-5pm AEST, Monday-Friday)
• Send written requests to our Tamworth office address listed below

We'll respond to verified requests within 30 days. For complex requests, we may need up to 60 days and will notify you of any extension.

Data Retention

We keep your information only as long as necessary for the purposes outlined in this policy. Retention periods vary depending on the type of data and legal requirements.

• Active account data is retained while your subscription remains active
• Financial records may be kept for seven years to comply with tax obligations
• Marketing communications records are deleted within two years of account closure
• Technical logs and analytics data are typically deleted after 12 months
• Backup copies are automatically purged according to our retention schedule

When you close your account, we begin the deletion process immediately, though some information may persist in backups for up to 90 days before complete removal. Information required for legal compliance may be archived separately.

Cookies and Tracking

Our platform uses cookies and similar technologies to enhance your experience and understand how our services are used.

Types of Cookies We Use

• Essential cookies that enable core functionality like login sessions
• Performance cookies that help us understand how users interact with features
• Preference cookies that remember your settings and customizations
• Security cookies that protect your account from unauthorized access

You can control cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some platform features. We don't use third-party advertising cookies or tracking pixels.

International Users

hamagnarievira primarily serves Australian businesses, but we occasionally work with international investors and partners. If you're accessing our services from outside Australia, your information may be transferred to and processed in Australia.

By using our services from outside Australia, you acknowledge that your data will be subject to Australian privacy laws, which may differ from those in your jurisdiction. We ensure any international data transfers comply with applicable cross-border data protection requirements.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our platform at least 30 days before the changes take effect.

Continued use of our services after policy changes indicates your acceptance of the updated terms. We encourage you to review this policy periodically to stay informed about how we protect your information.

Previous versions of this policy are available upon request if you need to reference earlier terms.

Children's Privacy

hamagnarievira's services are designed for business and investment professionals. We don't knowingly collect personal information from individuals under 18 years of age. If you believe we've inadvertently collected such information, please contact us immediately so we can delete it.